"Do Not Hesitate To Call Laguna Pools”
To whom it may concern
I have no hesitation in recommending Laguna Pools. They have been fantastic to deal with throughout the whole process. It has been great dealing with people who have great values.
If you have any questions please do not hesitate to call.
Grant & Megan Ferguson, Hamilton
“I Absolutely Love My Laguna Pool”
Hi this is to endorse Laguna Pools my family and I have spent the last two summers enjoying our Laguna Pool. It is everything they said it would be and more. I absolutely love the fact that the pool has become a place where my family and friends spend time together.
The Finlay Family, Hamilton
Got A Quote From Laguna And There Competitor...
There Quote Was $6000.00 More, But They Excluded More Than They Included...
Would I Use Laguna Pools Again—Definitely”
Hi my name is Scott my wife Amy and I live in West Harbour Auckland. Three years ago my wife and family were enjoying a day out at a friend’s, where we spent the day swimming and barbecuing. We enjoyed the day so much we decided to investigate purchasing a pool for our family, our friends pool was a Laguna Pool, they told us great things about their purchase.
I rang Laguna Pools, got not a representative to visit our home but the actual owners of the company. After an hour and a half of well-informed information we were very comfortable with the offer and what we could get for our money. They were completely professional throughout, even giving us suggestions that if they weren’t successful they recommended one of their competitor’s pools.
I then decided to get two quotes from other companies. They were no were near as professional, both pool quotes actually excluded more than it included, and prices varied from five to six thousand dollars more. I then mentioned to both companies I was probably going to purchase a Laguna Pool.
I was blown away by their response. Both told me that Laguna Pools were rubbish, that Laguna Pools were not of the correct standard, that they were crap and made from ice cream containers. One representative rang me four times in one week telling me buying a Laguna Pool would be the biggest mistake of our lives.
Looking back I don’t believe what I had done. I actually believed this representative and decided to go ahead and purchase their pool.
On the night we were to sign the contract my wife Amy told me she wasn’t comfortable buying from this company. She then reminded me that our friends had highly recommended Laguna Pools. She told me to recontact Laguna and ask if there was any truth to the claims of these other companies.
I spoke with Doug Broughton owner of Laguna Pools who told me that these sort of tactics happen regularly. He told me that it was common for some companies to down grade other company products if they couldn’t compete on price and quality. He also said the cost of taking legal proceeding’s would be too expensive and these tactics would be something his company was going to have to live with.
He emailed me some references from satisfied customers. I rang three and purchased a Laguna Pool five days later. Laguna Pools have been fantastic to deal with, I must make special mention to their install team Damien and the guys were great.
We are 100% happy with our pool, pool equipment, installation, and after care. We highly recommend if you are looking for a pool to at least contact Laguna Pools. I’m sure you will be happy with the outcome.
Would I use Laguna Pools again—Definitely!
Scott Phillips, Auckland
“Great to Deal With”
Laguna Pools were great to deal with and we are pleased to refer them to others. The project was finished on time, the level of work was pleasing and it came in under budget.
The Jackson Family - Hamilton
